The Firehouse Subs corporate office is the hub of their operations, where their team works endlessly to ensure that every sub that goes out is made with their customers in mind. They’re the backbone of the company.
If you’re looking to contact them, settle queries, or get important information but don’t know who to contact, the corporate office can help.
You can find their contact information below in this guide and other helpful resources.
Why You Might Need to Contact Firehouse Subs Corporate
You might need to contact Firehouse Subs for various reasons, including;
Issues With Recent Visits or Orders
Sometimes, issues arise when customers visit their favorite restaurants, and Firehouse Subs isn’t new to this kind of problem. When placing an order, things can go wrong, and this might lead to reputation damage or a negative experience for everyone involved. Because Firehouse understands these scenarios, they allow you to address them professionally, whether through their customer service, social media, or other contact channels.
Remember those moments when things didn’t go as they should? Well, you’re free to complain. Whether it’s about the general service, food quality, or something else, Firehouse Subs will definitely make it right for you. They value customers’ feedback, and they constantly strive to resolve all kinds of issues efficiently to ensure that everyone is happy and satisfied.
Questions About Rewards or App Problems
If you’ve got questions about Firehouse Subs rewards program or you’re having trouble with their app, and you just don’t know how to go about it? Corporate’s got you covered, and that’s why you need their contact information.
If you have the Firehouse Subs Corporate contact, you can reach out to them for help with:
- App technical issues
- Account issues
- Rewards program details
- Points or rewards redemptions
Franchising Interest or Business Inquiries
Firehouse allows potential franchisees to inquire about business opportunities, learn about the franchising process, and get information on initial investments, support systems, and training. So, If you’re interested in franchising, you need Firehouse Subs corporate contact to ask about:
- Franchise opportunities
- Business partnerships
- Investment details
- Operational support.
Providing Feedback or Filling a Complaint
Firehouse Subs would like to hear from you if you have feedback or complaints about their services. But you can’t really share your thoughts if you don’t have their contact. So, If you have something to tell them, corporate is the place to share it. They’ll listen and work to make things right. At Firehouse Subs, customers’ voices matter, and the chain will ensure that you have a fantastic experience after looking into your feedback.
Where the Corporate Office is Located
Firehouse Subs corporate headquarters is in Naples, Florida, where they have a dedicated team who works hard to help the chain grow. They assist in creating new menu items, support franchisees, and ensure that customers across the country enjoy a great experience.
Firehouse Subs corporate office is easy to locate, and it doesn’t matter if you’re a staff member or visitor, you’ll locate it at 12735 Gran Bay Parkway West, Suite 150 in Jacksonville, Florida, 32258-4889.
How to Reach Firehouse Subs Corporate by Phone
If you need to talk to someone directly? You can reach Firehouse Subs corporate by phone and simply give them a call. A happy team will willingly assist you with questions bugging your mind.
Whether you’re a partner or a customer, you can get the Firehouse Subs corporate office number and communicate with them directly through multiple channels, including:
- Website Contact Forms
- Main Phone Number at (904) 338-0142
- Contact Number for Help and Support: 1-888-289-6185
- Toll-Free Number at (800) 388-3473
- Online Chat: at Contact Page
Email Addresses for Specific Concerns
Firehouse Subs has specific email addresses for different concerns, such as:
- Franchise inquiries
- Customer feedback
- Catering and events
- Website issues
- Complaints are directed to guestservices@firehousesubs.com or privacy@rbi.com.
You can also check the Firehouse Subs website for relevant email addresses to ensure your message reaches the right team. They’re generally reached through fsubs@firehousesubs.com.
Other Ways You Can Contact Firehouse Subs
Besides phone and email, you can also connect with Firehouse Subs through:
Social Media
Social media platforms include Facebook, Twitter, Instagram, and Firehouse Subs uses these channels to allow you to:
- Stay updated on promotions, new menu items, and events.
- Engage with the Firehouse Subs community
- Share your experiences and photos
- Get in touch with customer service
- Learn about franchise opportunities
Firehouse Subs uses social media to share behind-the-scenes insights, promote brand awareness, and interact with customers. You can follow them on your preferred platforms to stay connected.
Online Contact Options
Firehouse Subs offers online contact options, such as:
- Contact Forms: A web form on their website where you can submit questions, comments, or concerns.
- Email Address: A dedicated platform or customer service, franchise inquiries, or other topics.
- Mailing Contact Address: (12735 Gran Bay Parkway West, Suite 150, Jacksonville, FL 32258-4889)
- Social Media Messaging is direct messaging on platforms like Facebook, Twitter, or Instagram.
FAQs on Firehouse Subs Corporate Office and Contact Information
How long does Firehouse Subs take to respond to complaints?
Firehouse Subs typically acknowledges complaint receipts within five working days.
Can I email the CEO directly?
No, you cannot, but you can reach out to the corporate office, and they may connect you to the CEO.
What’s the fastest way to contact Firehouse customer service?
You can reach Firehouse Subs customer service by calling 1-888-289-6185 or visiting their website for more information.
Who do I contact about franchising opportunities?
Contact Firehouse Subs corporate office for franchising opportunities at 800-388-3473 or (904) 886-8300.
Conclusion
Firehouse Subs corporate office is the chain’s central headquarters for all its operations, and their contact number provides a direct line for anyone who wants to reach out. If you have any reason why you should contact Firehouse, such as franchise inquiries, feedback, customer service, or other business-related matters, you can use the contact information you’ve seen here to get in touch with the right people.
